Customer service was excellent. I am sorry, I don't recall the name of the gentleman who assisted me. I have to tell you, for the money I spent (several thousand dollars) the car could have been vacuumed if not washed. I don't think that is asking too much. The dealer would have done that. Also, I asked to see all the parts that were replaced, but only received the spark plugs. I was offered an opportunity to see the bushings that were replaced, which would have required putting the car on the lift, so that was nice, but i deckined. Bottom line, this is my go to shop and will continue to go here. Next time I drop 4 big ones though, please wash or vacuum my car.
John, thank you so much for your 5 star rating and for choosing us to service your 2007 E550 Mercedes. Have a great summer!
- MBClinic Inc