I called MB Clinic on the phone after leaving a random previous shop that morning having had a deceptive experience there. What a breath of fresh air it was to speak with Megan via phone! She offered to look at and repair my car just as soon as I could arrive and offered a free loaner car if need be. She and Zack and my mechanic, Carlos, were all exemplary in their kindness and thoroughness during our day long interactions! Shortly after dropping off my vehicle I was zipping away in their loaner and shortly after that I received a text message with a link to the thorough inspection results with very clear info regarding urgent repairs and things to complete or watch for in the future. Megan called me shortly after to discuss the results of their inspection/diagnosis and sent me another text while we talked with the costs involved, which I thought were quite reasonable! I always ask a lot of questions and all three of them were patient, friendly, knowledgeable and clear with me about my concerns throughout the day. A few hours after my digital approval of the repair work I got another text saying my car was ready to pickup! From start to finish this was a pain-free, superb experience! I am so impressed with them and I’m so glad I have found an honest, capable, affordable place to call home for my Mercedes repairs and maintenance ! Thank you MB Clinic!! ❤️
Tammi - WOW! Thank you for your glowing 5 star review. It is our pleasure to be your repair and service shop. Here at MB Clinic we treat our clients the way we want to be treated. Thank you for your support of our small business!
- MBClinic Inc